Join host Shelly Kramer along with her guest Kristopher Nielsen, eCommerce Manager for Aristocrat Motors and Mercedes-Benz of Kansas City, for this week’s edition of V3B Internet of Things as they discuss how how the fast paced luxury retail environment creates an excellent customer experience and engages a very diverse online community.
Some of what we’ll discuss includes:
Creating engaging content for existing owners and aspirational buyers.
Taking social media beyond just “selling cars” to creating lifelong relationships.
Responding quickly to customer service issues via social media and other channels.
Creating an environment that “wows” customers.
Join Shelly and her guests each week for discussions on how the Internet and technology are changing marketing, changing business, changing the world.
Follow us on Twitter at @V3Biot and participate in the discussion using #V3Biot.